QB88's Commitment
QB88 believes betting should remain an enjoyable form of entertainment, not a source of stress. This page outlines the self-control tools, warning signs, support resources, and measures QB88 has put in place to help every member play in a healthy and responsible way.
This is the foundation of how QB88 approaches responsible gaming — not merely a statement on paper, but concrete actions we put into practice every day.
QB88 educates all members that betting – whether on Super League football, badminton, slots, or Live Baccarat – is a form of paid entertainment, not a reliable income stream. Money wagered should always be treated as an entertainment cost, just like a concert ticket or a streaming subscription.
QB88 strictly enforces a minimum age requirement of 18. Every new registration goes through an age verification process, and QB88 may request a MyKad document at any time to verify a member's age. Accounts found to have been registered by underage individuals will be closed immediately.
QB88 advises all members to avoid making betting decisions when feeling stressed, sad, angry, or under the influence of alcohol. Impulsive decisions made in an emotionally unstable state often lead to regret. If you are not feeling your best, log out and take a break first.
The golden rule of responsible betting: never wager money you cannot afford to lose – including funds set aside for rent, bills, groceries, car instalments, or essential family needs. Set a dedicated monthly entertainment budget for betting and stick to that limit strictly, regardless of circumstances.
Time is a finite resource. QB88 encourages members to set clear session time limits — don't let a session that was meant to last 30 minutes stretch into hours without you realising. Use the session monitoring feature in your QB88 account to track how long you play each day.
Knowing when to ask for help is a sign of wisdom. If you begin to feel that betting is affecting your daily life, relationships, or finances – that is the right time to speak with someone who can help. QB88 provides support resources and a support team ready to listen without judgment.
A Message from QB88: We never want to see any of our members struggle because of uncontrolled betting. This page exists because we genuinely care – not merely as a legal requirement. If you need help, the QB88 team is ready to listen without judgment.
Responsible Gaming refers to a set of principles, practices and tools designed to ensure that online betting remains a safe, controlled form of entertainment that does not negatively impact a person's life.
In Malaysia, betting is part of many people's entertainment culture – from wagering on weekend EPL football, following the Malaysia Super League, enjoying Live Baccarat after work, to buying 4D tickets. The vast majority do this purely for fun, with no issues at all. However, for a small number of individuals, what starts as casual entertainment can develop into a hard-to-control habit without proper self-regulation mechanisms in place.
QB88 takes this responsibility seriously. Our platform is designed not only to deliver an enjoyable betting experience, but also to ensure every member has access to the tools, information, and support needed to play wisely and responsibly at all times.
Key Facts: Most people who bet never run into problems. But recognising the early warning signs before things escalate is the best preventive step you can take for yourself and your family.
Recognising the early signs is the first and most important step. Here are indicators that betting may be becoming an issue that needs attention:
You find yourself frequently thinking about betting — planning your next wager, dwelling on past losses, or imagining big wins — even while doing other things such as working or spending time with family.
You are betting with money that should be used for essential needs – such as utility bills, rent, car instalments, or daily family expenses. You are borrowing money to bet or selling personal belongings to fund your betting.
You feel a growing need to increase your bet amounts continuously to achieve the same level of excitement — amounts that once felt satisfying no longer do.
You are "chasing losses" — betting more in an attempt to recover money lost in a previous session. This is one of the most serious warning signs that betting may no longer be under control.
You hide your betting activity from family members or those close to you, or you lie about how much time or money you have spent on betting.
When you try to cut down or stop betting, you experience discomfort, irritability, restlessness, or difficulty focusing on other things.
Your relationship with your partner, family members, friends, or employer is beginning to suffer due to excessive time spent on betting or betting-related financial problems.
If you recognise two or more of the signs above in yourself, we encourage you to reach out to the QB88 support team or Talian Kasih Malaysia at 15999 to talk to someone who can help. No judgment, no penalty – just support.
All of the following tools are accessible directly from your QB88 account. We encourage all members to set self-control limits early, rather than waiting until a problem arises.
Set the maximum amount you can deposit within a given period – daily, weekly, or monthly. This limit takes effect immediately once set. To lower the limit, the change applies immediately. To raise the limit, a 72-hour waiting period applies as an added safeguard.
Available in Account SettingsSet a daily session time limit for your play. The QB88 system will notify you as you approach your set limit and will automatically end your session once it is reached. This helps you stay on track and avoid losing track of time while playing slots or Live Casino.
Available in Account SettingsIf you feel you need a break from the platform, use the account break feature to suspend your betting activity for 24 hours, 7 days, or 30 days. During the break period, you will not be able to log in, make deposits, or place bets. Your account balance remains safe and unaffected.
Takes Effect ImmediatelyThe most definitive option — permanently close your QB88 account. Once activated, the account cannot be reopened for a set minimum period. Your account balance (after deducting any bonuses that have not met the rollover requirements) will be returned to you. Contact QB88 support to initiate this process.
Contact QB88 SupportAccess a complete record of all your bets, deposits, withdrawals and gaming activity on your QB88 account. Reviewing your activity history regularly helps you understand your own playing patterns and spot any concerning changes before they become a problem.
Available in Account HistoryQB88 sends automatic notifications when you are approaching your set deposit limit, when a session exceeds a certain duration, or when there is unusual activity detected in your account. These notifications can be enabled or customised in your account settings.
Activate in SettingsOpen the QB88 platform at qb88.best and log in using your phone number or email and password. Make sure you are using a secure device.
Click on your profile icon or account name at the top of the platform, then select "Account Settings" or "Responsible Gaming" from the menu that appears.
Choose from the list of available self-control tools – deposit limit, play time limit, account pause, or self-exclusion. Each tool comes with clear instructions within the platform.
Enter your preferred limit value – for example, a deposit limit of RM200 per week, or an account pause of 7 days. Review your selection before confirming, as some changes take effect immediately.
Click "Confirm" or "Save" to activate your chosen tool. You will receive a confirmation via email or SMS. If you encounter any issues during this process, contact QB88 support via live chat for immediate assistance.
Answer the following questions honestly. This is not a formal assessment — it is simply a personal tool to help you reflect on your relationship with betting.
Quick Summary: If you answered "Yes" to one or two questions above, you may need to take a closer look at your betting habits. If you answered "Yes" to three or more questions, QB88 encourages you to speak with someone who can help — contact Talian Kasih: 15999 or contact the QB88 support team to request an account break or self-exclusion.
Here are concrete tips you can apply to keep your QB88 betting experience enjoyable rather than burdensome:
Responsible gaming is not solely the member's responsibility — it is also the platform's. Here are the concrete steps QB88 takes on our end:
QB88 uses a monitoring system that automatically analyses member behaviour patterns. It can identify patterns that may indicate problematic betting activity – such as a sudden spike in deposit amounts, clear loss-chasing behaviour, or an abrupt change in play frequency. When such patterns are detected, the QB88 team may proactively reach out to the member to offer support and information about self-control tools.
QB88 also ensures that our advertisements and promotions are not directed at individuals who are currently on an account break or self-exclusion. Members who have requested an account break will not receive promotional emails, bonus notifications, or any marketing communications during their break period.
On the product development side, QB88 does not use manipulative design tactics — such as exaggerated win sounds on small losses, games deliberately designed to obscure the passage of time, or mechanics that encourage continuous betting without breaks. Our platform is built to be enjoyable, not manipulative.
National counselling helpline. Free, available 24 hours a day, 7 days a week. Speak with a certified counsellor about any issue, including problem betting.
Contact the QB88 support team directly within the platform to request an account pause, deposit limit, or self-exclusion right away.
Log in to your QB88 account and go to Account Settings → Responsible Gaming → Account Break. Changes take effect immediately.
Log In to ActivateRegister a QB88 account with deposit limit settings in place from the start for a more controlled playing experience right from the beginning.
Register ResponsiblyQB88 is committed to ensuring every member has access to the information and tools needed to play responsibly.
FAQ
Answers to the questions QB88 members ask most frequently about self-control tools and responsible gaming support.